Privacy Policy

Introduction

Welcome to https://christian-couples-communication-skills.couplesresilience.com (referred to as “our website” or “we”). We are dedicated to maintaining a transparent and secure online environment for our users, particularly when it comes to their personal data. This Privacy Policy details how we collect, utilize, and safeguard the information you provide while interacting with our digital platforms.

Scope

This policy covers all aspects of our website, including but not limited to, its various web pages, applications, services, and products offered under the domain https://christian-couples-communication-skills.couplesresilience.com. It is essential to understand that this privacy statement does not extend to external platforms, applications, or services linked to our website, which have their own distinct privacy policies.

Processing Activities

Our Privacy Policy guides your interactions when:

You register and use our applications as an authorized user.
You visit any of our websites referenced in this policy.
You engage with us through communications such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect multiple types of personal data to enhance your experience and deliver personalized services. This includes:

Account Information: Details associated with your user account, including usernames, email addresses, and passwords.
Payment Information: Data related to transactions, such as credit card numbers, billing addresses, and payment history.
Financial Information: Any financial records or data necessary for processing payments, including bank account details (if provided).
Purchase Information: Records of products or services you have purchased from us, along with associated pricing and transaction dates.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and MAC addresses.
Location Data: Your geographical location data, which we may collect to provide localized content and services.
Feedback: Any comments, suggestions, or reviews you choose to share with us.
Social Media Information: Data from social media platforms when you interact with our content or engage with us through these channels.
Product Information: Details about the products or services you show interest in or purchase on our website.

We collect this data through various methods, including direct user input, automated tracking technologies (like cookies and device identifiers), and third-party partners who assist us in gathering and processing personal information.

Cookies

Our website employs cookies to enhance your browsing experience and gather analytics. Cookies are small text files stored on your device that serve multiple purposes:

Strictly Necessary: These ensure basic functions of our website, such as enabling you to log in.
Preference: Remembering your preferences, like language settings or display options.
Analytics: Tracking site usage and gathering statistical data for performance evaluation.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We adhere to legal requirements and industry best practices when retaining personal data. We only keep information for as long as it is necessary for the purposes collected or as required by applicable laws. Once the retention period expires or these purposes are fulfilled, we securely delete or anonymize the data.

Security Measures

The security of your personal data is a top priority. We implement robust organizational and technical safeguards to protect against unauthorized access, disclosure, alteration, or destruction of your information. This includes encryption for data in transit and at rest, as well as engaging secure third-party processing partners who adhere to strict data protection standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our website does not knowingly collect personal data from this age group. If you believe we have collected information from a child, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you are entitled to specific rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Ability to correct or update any inaccurate or incomplete information.
Erasure (Right to be Forgotten): Request for the deletion of your data where there is no legitimate reason for its retention.
Restriction: Limitation on how we process your data in certain circumstances.
Portability: The right to receive your personal data in a structured, commonly used format.
Objection: Ability to object to the processing of your data for specific purposes.
Non-Discrimination: Protection from decisions based solely on automated processing of personal data.
Appeals/Complaints: Right to lodge complaints with relevant supervisory authorities and seek legal remedies.

To exercise these rights or if you have any data-related queries, please contact our privacy team via email at contact@christian-couples-communication-skills.couplesresilience.com or through postal mail sent to our registered address.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any significant changes will be notified on our website, ensuring you are always informed about how we handle your data.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have any questions regarding this policy, please reach out to our dedicated privacy team:

Email: contact@christian-couples-communication-skills.couplesresilience.com
Postal Mail: [Provide the physical address]